Allied Solutions, one of the largest providers of insurance, lending, and marketing products to financial institutions, has teamed up with Illinois Bankers Business Services, Inc. (IBBS), the for-profit division of the Illinois Bankers Association (IBA), to help the Illinois banking community successfully deploy artificial intelligence and machine learning from industry leading provider, www.interface.ai.
Interface.ai has several decades of experience building enterprise-grade technology for financial institutions. Their Intelligent Virtual Assistant has already enabled financial institutions across the world to achieve greater efficiencies in their top-line and bottom-line while ensuring the best customer experience. With their solution, financial institutions are automating 60% of call center volume within 60 days, ensuring consumers have access to their financial services provider 24/7 with zero wait times, seeing a 500% increase in online application conversion, a 30% increase in average revenue per customer, and experiencing 0% call abandonment rates.
"We are living in a digital world where 24x7 access and self-service options are a must for all organizations providing financial services. Allied Solutions and IBBS are excited to partner with interface.ai to help aid our mutual clients in meeting their consumers where they’re at, retaining revenue and enhancing efficiencies," said Pete Hilger, Allied Solutions’ CEO.
“We are excited to partner with Allied Solutions and interface.ai to help expand their relationships across Illinois and help propel our banks to be digital leaders,” said Brian Hoffman, President, IBBS. As an added benefit, we are happy to announce that IBA members will receive 10% off the licensing fees,” Hoffman said.
For more information, contact:
President, Illinois Bankers Business Services, Inc.