Whether you are a full-time compliance officer or an internal auditor, or if compliance is one of your many hats, this conference will help you identify and manage cutting-edge issues that are central to a successful compliance or audit program. 

Learning Objectives

At the conclusion of this forum, participants should be able to:

  • Comprehend the impact of changes in regulations.
  • Identify reactive and proactive steps to deal with the changes
  • Describe issues regulatory examiners are criticizing at peer institutions and implement practical cost-effective solutions.



9:00 a.m. – 10:00 a.m
Recent Developments in Illinois and Federal Banking Law
Carly Berard, Associate General Counsel, Illinois Bankers Association

10:15 a.m. – 11:45 a.m.
Regulatory Roundtable
Moderator: Carly Berard
Panelists: Oluwole Awoyinka, Field Manager, Supervision Midwest Region, CFPB
Angela Bishop, Senior Compliance Examiner, FDIC
Jayesh Hines-Shaw, Deputy General Counsel for Banking, IDFPR
Jonathan March, Consumer Compliance Lead Expert, OCC
Diane Torneire, Supervisory Examiner, FRB St. Louis

12:15 p.m. – 1:15 p.m.
The Illinois Community Reinvestment Act and Rules — What Banks Need to Know
Jayesh Hines-Shah, Deputy General Counsel for Banking, IDFPR

1:20 p.m. – 2:10 p.m.
Preventing Appraisal Bias
Tracy M. Bush, Senior Manager, Wipfli LLP

2:15 p.m. – 3:05 p.m.
Risks (and Rewards) of Artificial Intelligence in Banking
Carl Pry, Senior Advisor, Treliant, LLC

3:10 p.m. – 4:00 p.m.
Fraudulent Transaction Trends and Prevention Strategies
Brian J. Crow, Managing Partner, Co-President, Thomas Compliance Associates (TCA)



Recent Developments in Illinois
and Federal Banking Law

Carly Berard
Associate General Counsel
Illinois Bankers Association

She joined the IBA’s Law Department in 2018, where she has researched numerous bank compliance questions, moderated bank regulatory panels, and assisted with internal legal matters. Carly has served as the Chair of the Chicago Bar Association’s Financial Institutions Committee and is the liaison for the IBA’s Compliance Division Advisory Committee. Before joining the IBA, Carly spent twelve years in private practice at a small law firm, where she represented banks in commercial and residential mortgage foreclosures and workouts, municipal proceedings, and bankruptcy matters. She received her law degree from Loyola University Chicago School of Law in 2006 and represented Loyola at the National Moot Court Competition. Carly received her undergraduate degree from Vassar College.

Regulatory Roundtable

Oluwole Awoyinka
Commissioned Field Examination Manager

Consumer Financial
Protection Bureau

Wole is responsible for leading a team of examiners and coordinating supervisory efforts relative to a portfolio of entities, promoting a balanced approach to ensuring compliance with Federal consumer financial laws. Immediately prior to joining the CFPB in September 2013, Wole served as an attorney with an international debt collection company. Wole earned his bachelor’s degree in film and cultural studies from the University of Minnesota. He also earned a J.D. from the University of St. Thomas School of Law.

Regulatory Roundtable

Angela Bishop
Senior Compliance Examiner

Federal Deposit Insurance Corporation

Since joining the FDIC in 2007, she has served as Examiner In Charge for the largest and most complex compliance and CRA examinations in the southern Illinois territory, temporary Review Examiner in the Chicago Regional Office, temporary Supervisory Examiner, and Information Management Analyst in Washington DC. Angela serves as her territory’s subject matter expert for UDAAP, CRA, EFT, Homeowners Protection, Overdraft Protection, and the SAFE Act. She graduated from the University of Bemidji in Bemidji, MN, with a Bachelor of Business Administration and Finance degree.

Regulatory Roundtable/The Illinois
Community Reinvestment Act and Rules

Jayesh Hines-Shah
Deputy General Counsel for Banking
Illinois Department of
Financial and Professional Regulation

Jay previously served in legal positions with the Illinois Department of Human Services, IDFPR and the Illinois  Commerce Commission, where he was General Counsel and Ethics Officer. Before serving in state government, Jay was an attorney at the law firms of Gibson, Dunn & Crutcher, Morgan Lewis, and Bryan Cave, where he managed commercial, consumer, and securities litigation on behalf of high-technology, financial services, and manufacturing clients. Jay was a law clerk to the Honorable Keith P. Ellison of the United States District Court for Southern Texas. Jay received his B.A. from the University of Chicago and his law degree from the University of Chicago. Jay also holds a master’s degree in history from the Johns Hopkins University.

Regulatory Roundtable

Jonathan March
Consumer Compliance Lead Expert

He joined the OCC in 2012 and has over 20 years of combined experience in banking and regulatory oversight. As a Consumer Compliance Lead Expert in the OCC’s Midsize and Community Bank Supervision, Jonathan supports OCC examiners in their evaluations of banks’ consumer compliance risk management programs and banks’ compliance with consumer protection laws and regulations. Through this role, Jonathan assists the OCC in identifying, prioritizing, and addressing areas of significant consumer compliance-related risk in community banks. He also provides expertise and authoritative advice to the most complex supervisory consumer compliance matters in OCC-supervised community banks. Prior to his lead expert role, Jonathan was a Consumer Compliance Policy Specialist where he provided consumer compliance subject matter expertise to examiners and the banking industry by assisting in the development of examination procedures, examiner training content, and communication of regulatory interpretation and guidance. He has also been an active participant on consumer compliance supervisory activities at national banks and thrifts of all sizes, as well as at technology service providers that provide FBA-supervised financial institutions with consumer compliance-related products and services. He also has a Certified Regulatory Compliance Manager certification.

Regulatory Roundtable

Diane Torneire
Supervisory Examiner
Federal Reserve Bank of St. Louis

Pertaining to consumer compliance and the Community Reinvestment Act, she is responsible for the oversight of community and regional banks, examination staff, and the unit’s examiner training program. She has been in banking supervision at the St. Louis Fed for twelve years, holding leadership roles in various business units, including the Regulatory and Bank Credit Reports section in Statistics and the national examiner training function, Supervision Learning. Prior to joining the St. Louis Fed, Diane worked as a senior financial analyst at a public firm in St. Louis and a project coordinator for a nonprofit organization in Guatemala City. She holds a Bachelor of Science in finance and Spanish from Saint Louis University and a Master of Business and Administration with an emphasis in accounting from the University of Missouri – St. Louis.

Preventing Appraisal Bias

Tracy M. Bush
Senior Manager
Wipfli LLP

She is a key member of Wipfli’s Financial Services Regulatory Compliance team and works with clients to assess the effectiveness of their compliance program for both large and small financial institutions. She provides compliance training and easy-to-understand explanations of complicated regulations. Tracy has more than 25 years of financial institution experience, including a strong background in regulatory compliance, Bank Secrecy Act (BSA)/Anti-Money Laundering (AML), and operations. This experience has allowed Tracy to develop strong advisory, training and leadership skills. She has designed, implemented, and monitored full-scope, risk-based compliance and BSA programs. Tracy has a deep understanding of the issues facing financial institutions and is able to provide meaningful insight and recommendations.

Risks (and Rewards) of Artificial
Intelligence in Banking

Carl Pry
Senior Advisor
Treliant, LLC

He advises clients on commercial compliance, fair lending, corporate treasury, and risk management. Over the last twenty-seven years, Carl has held senior leadership positions including Senior Vice President and Compliance Manager for the Compliance and Control Division at KeyBank, Manager of Finance and Performance Management Service Line at Accenture, and Vice President of Regulatory Services at Kirchman Corporation. Carl is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine, and he has led training sessions across the country as a featured speaker for numerous banking, compliance, and state bar associations. Carl holds a JD and an MBA from the University of Toledo and a BSBA from Bowling Green State University. He is also a Certified Regulatory Compliance Manager and Certified Risk Professional.

Fraudulent Transaction Trends
and Prevention Strategies

Brian J. Crow
Managing Partner & Co-President
TCA Compliance

Brian’s passion for and skill in protecting bank assets from fraud and compliance losses have earned him the nickname “Security Evangelist.” In addition to developing and guiding the strategic vision for TCA, Brian delivers focused educational support to clients and helps them manage TCA’s suite of consulting, audit, and training services. He’s a nationally recognized expert on BSA/AML and deposit compliance and is a regular speaker at the annual BSA/AML Top Gun Conference. As an education consultant for the Glia Group BOL Learning Connect program, Brian conducts webinars on topics like VISA/MasterCard chargebacks, debit card compliance, and fraud prevention. For this work, he was recognized as a Bankers Online Guru in 2011. “Bach to Spock” could characterize Brian’s interests outside work. Music has been a lifelong passion, and he’s the organist and handbell director for King of Glory Lutheran Church in Elgin, Illinois. And as a devoted Trekkie, he can hold my own with anyone in a Star Trek trivia match.

Session Descriptions

Session Descriptions

Thursday, May 23rd

Recent Developments in Illinois and Federal Banking Law

Carly Berard, Associate General Counsel, Illinois Bankers Association
Learn about the latest updates on mortgage servicing notices, new restrictions on financial services marketing, electronic notarizations, statewide paid leave requirements, small business lending data reporting and its legal challenges, the Illinois Community Reinvestment Act (and federal CRA revamp), sweeping federal rules amendments, major court decisions, and more! We’ll provide in-depth analyses and review history and context, helping you communicate these changes to business lines and senior management.

The Illinois Community Reinvestment Act and Rules — What Banks Need to Know

Jayesh Hines-Shah, Deputy General Counsel for Banking, IDFPR
On May 1, 2024, Illinois adopted rules to implement its state-level Community Reinvestment Act (CRA), which is modeled on the federal CRA. With the implementation period now underway, and IDFPR’s bank examinations scheduled to commence as soon as February 2025, now is the time to think about meeting Illinois-specific requirements. In this session, we’ll hear from the Deputy General Counsel of IDFPR’s Division of Banking about what banks can expect, how they should prepare, and more!

Preventing Appraisal Bias

Tracy M. Bush, Senior Manager, Wipfli LLP
Fair lending has never been more critical for financial institutions. The regulatory agencies, the White House, and others are committed to reducing appraisal bias and continue to issue fact sheets, statements, bulletins, blogs, and proposed rules. In this session we’ll discuss the concerns with discrimination in the appraisal process, best practices to consider implementing to reduce bias, and next steps when potential bias has occurred.

Risks (and Rewards) of Artificial Intelligence in Banking

Carl Pry, Senior Advisor, Treliant, LLC
Financial institutions are increasingly using artificial intelligence, or AI, in their operations. The benefits are obvious — more effective marketing, more efficient underwriting of credit, and a sense of better knowing the customer. However, there are significant risks to using AI and nontraditional data when dealing with customers and prospects. In this session, we’ll review the regulatory guidance on using these tools, fintech-bank partnerships, and strategies for monitoring and mitigating risk.

Fraudulent Transaction Trends and Prevention Strategies

Brian J. Crow, Managing Partner, Co-President, Thomas Compliance Associates (TCA)
Fraudsters continue to develop new techniques for helping our customers part with their hard-earned money. Often this leads to the financial institution taking losses to reimburse our customers. In this session we will examine the latest fraud trends in checks and in electronic payments such as Zelle, Cash App, and Venmo and discuss strategies for loss mitigation. We will also consider the regulatory requirements that dictate when we must reimburse our customers and what recovery options are available.




Compliance Officers, Risk Managers, and Auditors

Continuing Education

MCLE, ABA CRCM, and CPE credit pending review.



One Fee, Unlimited Attendees (per organization) 
$495 Member | $795 Non Member 
Upon payment, the registrant will receive an e-confirmation with a sample message, registration link, and promo code to share with their staff.

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Location Info

This is a Virtual Event via Zoom


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